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Preview

Acceptable use policies and speaking up

This is the first page of the lesson. Read it and have a go at the activities. The rest is in the full lesson.

45 minutes

Who may use the company laptop?

Priya works for a software company. They give her a laptop. At lunch she plays a game on it. After work she uses it to watch a film. Last week she sent a rude message about a customer on the work chat.

Which of these is allowed? Where is it written down? And what if she finds out that her company is doing something wrong?

Key words

WordWhat it meansExample
Acceptable use policy (AUP)A written set of rules for how people may use an organisation's computers and network.A page every new starter signs
ProcedureA list of steps that people follow to do a job.How to report a problem
PolicyA written rule or plan that an organisation follows.A holiday policy
EtiquettePolite and sensible ways to behave.Do not write in capital letters, it feels like shouting
SanctionA punishment or action taken when a rule is broken.A warning
WhistleblowingTelling the right people about serious wrongdoing at work.Reporting a hidden safety fault
ConfidentialPrivate, not to be shared.A client's plans
NetworkComputers joined together so they can share things.The office Wi-Fi and its computers

The cells students fill in are left blank in this preview.

Quick check: Priya's laptop

Have a go

Quick check: Priya's laptop

3 questions
Have a go: your answers are marked here and then forgotten. Sign in if you would like your score kept, and to pick up where you left off.Sign in to keep your score

Your answers are marked here and are not kept. A college account keeps every student’s marks.

What an AUP is for

An acceptable use policy (AUP) tells people how they may use the organisation's computers, accounts and network. It protects the organisation, its customers and its staff.

New staff and students usually sign it. Without one, people may not know the rules, and a problem is harder to deal with.

What is usually in an AUP

PartWhat it saysExample
Permitted useWhat you may doUse work email for work. Use the internet for study or research
Prohibited useWhat you may not doVisit illegal sites. Install unlicensed software. Share your password
Working practices and confidentialityHow to handle private informationLock your screen. Never share client data in a public chat
Communication etiquetteHow to write and speak, so the organisation looks goodBe polite. Do not post complaints about customers online
SanctionsWhat happens if you break the rulesA warning, loss of access, or dismissal. Serious cases can go to the police

The cells students fill in are left blank in this preview.

Would the AUP allow it?

Have a go

Would the AUP allow it?

5 questions
Have a go: your answers are marked here and then forgotten. Sign in if you would like your score kept, and to pick up where you left off.Sign in to keep your score

Your answers are marked here and are not kept. A college account keeps every student’s marks.

The lesson goes on

10 more parts of this lesson are in the full curriculum, with the tasks, the final check and the labs. A college account gives your students all of it.