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Preview

NC 2.29, 2.26: The cost of poor workmanship

This is the first page of the lesson. Read it and have a go at the activities. The rest is in the full lesson.

65 minutes

Three hours for one cable

A cabinet holds a hundred cables. A user in room 12 loses their link. The cables have no labels, so an engineer follows each one by hand. It takes three hours to find the one.

A label would have made it ten minutes. Small shortcuts at the start become large costs later.

Key words

WordWhat it means
Workmanshipthe quality of the work a person does
Labellinga clear name on every cable, socket and port
Non-compliancenot following the rules, law or standard
Revisita second trip to site to put right a fault
Service level agreementa contract that promises a level of service, often with a penalty if missed
Warrantya promise to put faults right for a set time
Reputationwhat people think of a firm
Networkdevices joined so they can share data
Auditan outside check that work and records meet the rules
Prematurehappening earlier than it should

The cells students fill in are left blank in this preview.

By the end of this lesson

Note

I can explain what poor labelling and missed testing cost a network and a business.

Starter: testing and records

Have a go

Starter: testing and records

3 questions
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Poor labelling

A cable, socket, port or cabinet with a wrong label, or none, makes every later job harder. Troubleshooting is slower because you must trace each cable. Maintenance is slower and riskier because you may unplug the wrong one. Adapting the network for a new use is slower, because nobody knows what goes where.

The label costs pennies. The delay costs hours.

Worked example: one fault, two cabinets

StepLabelled cabinetUnlabelled cabinet
Find the cable for room 125 minutes90 minutes
Test and fix it15 minutes15 minutes
Check nothing else was unplugged5 minutes60 minutes
Total25 minutes165 minutes

The cells students fill in are left blank in this preview.

Failure to test all cabling

Untested cable may hide faults. A cable that is not tested can damage equipment, for example by sending wrong voltage down a miswired PoE link. It can cause premature breakdown of devices and cable. It can impede services on the network, with slow links and dropped calls.

Worst, the system errors are never identified, so nobody knows to fix them.

When the standard is not met

If cabling does not meet the standard, the network pays. It runs slower. It picks up more interference. It is harder to maintain or upgrade. The cable wears out sooner. It is also less secure, because faults and loose ends hide problems.

The business pays too, as the next table shows.

The lesson goes on

5 more parts of this lesson are in the full curriculum, with the tasks, the final check and the labs. A college account gives your students all of it.