A phone left on a train
A salesperson leaves her work phone on a train. It holds customer emails, a contacts list and a login to the company system.
With no control, a stranger now has all of it. With mobile device management, the technician can find the phone, lock it, or wipe it.
Key words
| Word | What it means |
|---|---|
| Network | computers and devices joined together so they can share data |
| MDM | mobile device management: tools that control phones and tablets from one place |
| Remote wipe | erasing a device's data from far away |
| Profile | a set of settings and apps for one purpose, such as work |
| Segregation | keeping two things apart, such as personal and work data |
| Compliance | following the organisation's rules |
| Tethering | sharing a phone's internet link with another device |
| Hotspot | a phone that offers its internet link as Wi-Fi |
| BYOD | bring your own device: staff using their own phones for work |
The cells students fill in are left blank in this preview.
By the end of this lesson
Note
I can explain the purpose of MDM, how it keeps work and personal use apart, and the remote controls it gives.
Starter
Have a go
Starter
3 questionsYour answers are marked here and are not kept. A college account keeps every student’s marks.
The four purposes of MDM
MDM does four jobs from one console.
Track and locate devices, so a lost phone can be found. Secure devices with rules like screen locks. Manage use: what apps and features are allowed. Manage configurations: set up the settings below, so each phone is ready to use.
Settings MDM can manage
| Setting | What it is | Why manage it |
|---|---|---|
| Wireless data network | Wi-Fi connections | Join the work Wi-Fi; block unknown ones |
| Cellular data network | Mobile data on a SIM | Control use and cost |
| Hotspot | The phone offers Wi-Fi to others | Stop it opening a way in |
| Tethering | Sharing the phone's link by cable or Bluetooth | Same worry as a hotspot |
| Airplane mode | Turns radios off | Some sites need radios off |
| Bluetooth | Short range wireless link | Control which accessories pair |
| Email accounts | Work mail on the phone | Set up the right account the right way |
The cells students fill in are left blank in this preview.
Check: purpose
Have a go
Check: purpose
4 questionsYour answers are marked here and are not kept. A college account keeps every student’s marks.