The head wants an answer by Friday
The head asks, "Is the new visitor sign in screen better than the paper book?" You have four days and a small budget.
You now know the steps, the techniques and the tools. Today you put them together.
Key words
| Word | What it means |
|---|---|
| Parameters | the limits of an evaluation: what, who, when and how much |
| Qualitative | about opinions and experiences, told in words |
| Quantitative | about numbers that you can count or measure |
| KPI | a key number that shows how well you are doing, measured against a target |
| Technique | a way of evaluating, such as formative or benchmarking |
| Tool | something that helps you measure or record, such as a score card |
| Findings | what you found out |
| Record | write down so someone else can follow it |
The cells students fill in are left blank in this preview.
By the end of this lesson
Note
I can plan, run and write up a small evaluation using a technique and a tool.
Starter
Have a go
Starter
3 questionsYour answers are marked here and are not kept. A college account keeps every student’s marks.
Worked example: paper book against screen
| Job | What the learner does |
|---|---|
| Parameters | Compare for one week, for visitors and for reception, using sign in time and opinions |
| Technique and tool | Quantitative and qualitative; a KPI for time and a user diary for opinions |
| Apply | Paper book: 40 seconds on average. Screen: 25 seconds. Three visitors said the screen was confusing at first |
| Record | Screen is 15 seconds faster. Finding: add a clearer first page. Evidence: the timings and the diary notes |
The cells students fill in are left blank in this preview.
Why each choice
The KPI answers "how fast?". The diary answers "how did it feel?". Neither alone is enough.
Write the findings against the requirement: here, "visitors sign in quickly and without help." Say if it was met.
Check the order
Have a go
Check the order
4 questionsYour answers are marked here and are not kept. A college account keeps every student’s marks.