The support contract that ran out
A small firm pays for help with its main server. The contract ends on Friday. Nobody has the date in a diary.
On Monday the server breaks. The helpers say: you are no longer covered.
A report on the first of the month could have warned the firm. Today you learn about that report.
By the end of this lesson
Note
I can sort a risk into compliance, safety or information security and name one way to manage it.
Key words
| Word | What it means |
|---|---|
| Compliance risk | harm from not following the rules and procedures |
| Safety risk | harm to people, property or the environment |
| Information security risk | business information is lost, stolen, copied or spoiled |
| Exception report | a report that warns managers of coming problems |
| Procedure | the set of steps for doing a job |
| Audit | a check that a job is done the way it should be |
| Network traffic | the data that moves across a network |
| Access control | a rule that decides who may open or change something |
| Human error | a mistake made by a person |
The cells students fill in are left blank in this preview.
Starter
Have a go
Starter
3 questionsYour answers are marked here and are not kept. A college account keeps every student’s marks.
Three kinds of risk
An organisation meets many risks. Three groups matter here.
A compliance risk comes from not following policies and procedures. A safety risk is harm to people, property or the environment. An information security risk is a loss, theft, copy or change of business information.
The three kinds side by side
| Kind of risk | An example | How it is managed |
|---|---|---|
| Compliance | Staff skip the password policy | Check and update the processes. Use controls that watch for it. Write exception reports |
| Safety | Cables across a corridor | Check for human error often. Audit the maintenance work |
| Information security | A USB stick of customer data goes missing | Access controls, traffic watching, device rules and training |
The cells students fill in are left blank in this preview.
Check
Have a go
Check
3 questionsYour answers are marked here and are not kept. A college account keeps every student’s marks.