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Preview

DA 4.4: Writing a communication specification

This is the first page of the lesson. Read it and have a go at the activities. The rest is in the full lesson.

65 minutes

Build it twice, or write it once

Mia builds a live sales screen for the canteen. The manager says, "I wanted last week, not today." The cook says, "I cannot read it."

Mia never wrote down what was needed. A short specification would have saved a week.

Key words

WordWhat it meansExample
SpecificationA written list of what a message or product must be and do.A one page plan for a sales dashboard
RequirementOne thing the finished message must do or have.Shows sales for the last 7 days
FactorOne thing you must think about when you plan.Audience
ContextWhere, when and why the message is used.A wall screen in the dining hall
FormatThe form a message takes.A dashboard
Data typeThe kind of data, such as numbers or words.Numbers from the till
BenefitA good result the reader or business gets.Staff see queues at once
DashboardOne screen of charts and figures that update as data changes.Live queue sizes
StoryboardA row of sketches or boxes that plan a message in order.Four boxes for four screens

The cells students fill in are left blank in this preview.

By the end of this lesson

Note

I can write a specification with the six factors, choose a format and explain its benefits clearly.

Starter: what you already know

Have a go

Starter: what you already know

3 questions
Have a go: your answers are marked here and then forgotten. Sign in if you would like your score kept, and to pick up where you left off.Sign in to keep your score

Your answers are marked here and are not kept. A college account keeps every student’s marks.

Step 1: identify the requirements

Ask the people who will use it. Write each requirement as one clear sentence you can check later, such as "shows the last seven days of sales" or "readable from three metres".

Separate what the message must do from what would be nice.

Step 2: apply the six factors

Cover audience, purpose, content, data type, context and review. Together they make a complete specification.

If one is missing, someone will guess, and guesses are the cause of rework.

A specification for the canteen dashboard

FactorWhat the specification says
AudienceCanteen manager and till staff, non-technical
PurposeSee queues and sales now, to decide how many staff to put on
ContentSales so far today, queue size, three charts at most, no jargon
Data typeNumbers from the till, counted every five minutes
ContextA wall screen in the kitchen, read from three metres, in a busy room
ReviewStaff use it for two weeks. We ask if it helped and check the figures against the till

The cells students fill in are left blank in this preview.

Check: which factor is it?

Have a go

Check: which factor is it?

3 questions
Have a go: your answers are marked here and then forgotten. Sign in if you would like your score kept, and to pick up where you left off.Sign in to keep your score

Your answers are marked here and are not kept. A college account keeps every student’s marks.

The lesson goes on

9 more parts of this lesson are in the full curriculum, with the tasks, the final check and the labs. A college account gives your students all of it.