Two reviews of the same tool

Review A: "The tool was fine. It worked well. I am happy."

Review B: "The tool refuses a double booking. Test 5 shows it. It cannot yet cancel by phone number, so desk staff need the full name. I would add a search box."

Which review helps the client? Which would you trust?

Key words

Word	What it means	Example
Evaluation	Saying how good something is, and giving reasons.	The tool meets 5 of 7 needs
Reflective	Looking back at what you did and learning from it.	I should have tested earlier
Strength	Something that works well.	The double booking check
Weakness	Something that does not work well or is missing.	No search box
Improvement	A change that would make it better.	Add a search box
Evidence	Proof for what you say.	test 5 passed
Requirement	Something the solution must do.	refuse a double booking
Success measure	A check that shows a requirement is met. Also called a success criterion.	a booking takes under 2 minutes
Command word	The word at the start of an exam question that tells you what to do.	Describe, Evaluate
User needs	What the people who use the tool need from it.	desk staff need it to be simple

The cells students fill in are left blank in this preview.

Step 1: check each requirement

Requirement	Met?	Evidence
Book a court	Yes	Test 1: booking saved
Refuse a double booking	Yes	Test 5: second booking refused
Refuse hours before 9 or after 20	Yes	Tests 4 and 7: refused
Show the price	Yes	Test 9: 8 pounds for 2 hours, member
Cancel a booking	Partly	Test 11: works by full name only
A desk worker books a court in under 2 minutes	Yes	A friend made 3 bookings. They took 1 minute 30 seconds, 1 minute, and 1 minute 10 seconds
Send a text message	No	Not built: could-have, no time

The cells students fill in are left blank in this preview.

Try it: count what is met

Code: python

results = ["yes", "yes", "yes", "yes", "partly", "yes", "no"]

met = results.count("yes")
print("Met", met, "out of", len(results))
print("Partly:", results.count("partly"))
print("Not met:", results.count("no"))

# Change a result and run it again.

Step 2: say what it means

A table is not an evaluation. You must say what it means.

Use three parts for each point: what you found, the evidence, and what you would do next.

Sentence starters

Part	Starter	Example
Found	The tool meets requirement ... because ...	The tool refuses a double booking because in test 5 the second booking was refused.
Not found	It does not yet ... which means ...	It does not yet cancel by phone number, which means staff must type the full name.
Next	To improve this, I would ... so that ...	I would add a search box so that staff find a booking faster.
Decision	Overall, the tool ... because ...	Overall, the tool solves the main problem because every must-have passed its tests.

The cells students fill in are left blank in this preview.