The bakery that missed its orders
Maple Street Bakery is a made-up shop. Customers phone to order cakes. The owner writes each order on paper. Last week she lost two notes and two birthdays had no cake.
She decides to spend money on a simple online ordering system. Why is that a sensible choice? This lesson gives the reasons.
By the end of this lesson
Note
I can explain why an organisation spends money on technology, using a clear example.
Key words
| Word | What it means |
|---|---|
| Organisation | a business, school or charity |
| Invest | to spend money now to gain a benefit later |
| Productivity | how much work gets done in a set time |
| Efficiency | getting the same result with less time or cost |
| Innovation | trying a new idea or way of working |
| Competitive | able to win customers against other organisations |
| Customer reach | how many people you can sell to or serve |
The cells students fill in are left blank in this preview.
Starter: what you already know
Have a go
Starter: what you already know
3 questionsYour answers are marked here and are not kept. A college account keeps every student’s marks.
Technology can save time and money
An organisation that spends on technology hopes to get something back. The first group of reasons is about working better.
Productivity goes up when staff get more done. Efficiency goes up when the same job takes less time or costs less. At the bakery, an online order form means no lost notes and no time spent on the phone.
Reasons that improve the inside of the business
| Reason | What it means | Maple Street Bakery example |
|---|---|---|
| Productivity | More work done in the same time | Staff bake instead of writing notes |
| Efficiency | Less time or waste | Orders arrive already typed |
| Cost-effectiveness | Good value for the money spent | Cheap software saves wasted cakes |
| Meeting goals | Moving toward what the owner wants | The goal is no missed orders |
The cells students fill in are left blank in this preview.
Check
Have a go
Check
3 questionsYour answers are marked here and are not kept. A college account keeps every student’s marks.